BOMA Security & Access Control Flashcards

What is 'tailgating' or 'piggybacking' in building security and how is it prevented?

Answer: An unauthorized person following an authorized person through a secured door; prevented by mantraps, turnstiles, and security awareness

Tailgating occurs when an unauthorized person follows an authorized person through an access-controlled door without presenting their own credentials; it is prevented by security vestibules (mantraps), turnstiles, security cameras, and employee training.

What does a 'security post order' provide to security personnel in commercial buildings?

Answer: Detailed written instructions defining duties, procedures, authority, and expected behaviors for security staff at a specific post

Post orders are the security officer's primary reference document, specifying all duties, procedures, escalation steps, prohibited actions, and performance expectations for their specific assignment.

What is 'video surveillance' primarily used for in commercial building security programs?

Answer: Deterring criminal activity, documenting incidents, and providing evidence for investigations and liability protection

CCTV systems deter crime through the perception of being observed, provide real-time monitoring capabilities, create evidentiary records of incidents, and protect building owners from fraudulent liability claims.

What is 'social engineering' in the context of building security threats?

Answer: Manipulating people through deception to gain unauthorized access or sensitive information

Social engineering exploits human psychology rather than technical vulnerabilities, using deception, pretexting, or impersonation to manipulate people into granting access, revealing credentials, or bypassing security procedures.

What is the proper protocol for a commercial building security officer encountering a suspicious unattended package?

Answer: Do not touch the package, clear the area, and immediately notify building management and emergency services

Suspicious packages should never be touched or moved as this could trigger a device or spread hazardous material; the correct response is to clear the surrounding area and immediately contact building management and call 911.

What does an 'after-hours access policy' for commercial buildings typically require?

Answer: Written tenant authorization for specific individuals, verified credentials, and logged access for all non-business-hours entry

After-hours access policies balance tenant operational needs with security by requiring advance authorization, credential verification, and detailed logging of all persons entering during non-standard hours.