Personal and Social Skills Flashcards

Which of the following is a sign of a healthy boundary in a relationship?

Answer: Communicating your limits clearly and consistently

Healthy boundaries involve knowing and communicating your personal limits in a respectful, consistent manner.

A colleague shares confidential information about another employee with you. What should you do?

Answer: Encourage the colleague to report concerns through proper channels and avoid spreading it further

Redirecting confidential disclosures to proper channels protects privacy and maintains workplace trust.

What is a key characteristic of assertive communication?

Answer: Expressing your needs and feelings clearly while respecting others

Assertive communication is direct, honest, and respectful — balancing your own rights with those of others.

You receive critical feedback on your work. What is the most constructive reaction?

Answer: Thank the person and ask clarifying questions to understand how to improve

Treating feedback as a learning opportunity and seeking clarification leads to genuine improvement.

Which of the following best describes 'resilience'?

Answer: The ability to recover and adapt after challenges or adversity

Resilience is the capacity to bounce back from difficulties and continue moving forward despite setbacks.

In which scenario are you demonstrating cultural sensitivity?

Answer: Asking questions and learning about a colleague's cultural background respectfully

Cultural sensitivity involves curiosity, respect, and openness toward practices and perspectives different from your own.

What is the purpose of setting personal goals?

Answer: To give direction to your efforts and measure your progress over time

Personal goals provide focus and a benchmark for tracking growth and achievement.