BGE BGE Emergency Response & Outage Management

Question 1

What is BGE's first priority when responding to a reported downed power line?

Accepted Answer

Secure the scene and ensure public safety before any restoration work begins

Answer

Public safety is always the top priority at a downed line incident; the area must be secured and bystanders kept away before restoration begins.

Question 2

Which BGE system is primarily used to aggregate customer outage reports and model fault locations?

Accepted Answer

Outage Management System (OMS)

Answer

BGE's Outage Management System aggregates customer calls and smart meter signals to model outage boundaries and efficiently dispatch repair crews.

Question 3

During a major storm event, what does BGE's use of Incident Command Structure (ICS) provide?

Accepted Answer

A standardized hierarchical framework for coordinating large-scale emergency response

Answer

ICS provides a scalable, standardized command structure enabling BGE to coordinate hundreds of field crews, mutual aid workers, and support staff during major outage events.

Question 4

What is 'mutual aid' in the context of a BGE major storm response?

Accepted Answer

Pre-arranged assistance from crews of other utilities during large-scale outage events

Answer

Mutual aid refers to pre-arranged agreements between utilities to share skilled crews and equipment when a storm overwhelms any single utility's own workforce.

Question 5

What is the standard BGE protocol when a field crew arrives at a reported gas leak?

Accepted Answer

Approach cautiously, eliminate ignition sources, evacuate the immediate area, and summon BGE gas emergency response

Answer

Gas leak protocol requires eliminating ignition sources, evacuating nearby buildings, and dispatching the specialized gas emergency team before any repair attempt.

(BGE) Baltimore Gas and Electric Practice Test

(BGE) Baltimore Gas and Electric Practice Test

BGE BGE Emergency Response & Outage Management