Professional and Ethical Practices Flashcards

A client shows signs of a possible skin infection at the service area. The ethical action is to:

Answer: Decline the service and recommend they see a physician

Declining service and referring a client with a possible infection protects health and follows professional standards.

Using another salon's copyrighted photos in your own advertising without permission is:

Answer: An ethical and legal violation

Using others' copyrighted images without permission is both unethical and unlawful.

Which best describes professional boundaries with clients?

Answer: Keeping interactions respectful, appropriate, and service-focused

Maintaining respectful, service-focused interactions preserves healthy professional boundaries.

A gratuity is best understood as:

Answer: A voluntary tip given for good service

A gratuity is a voluntary tip that recognizes quality service, not a required charge.

If you make a mistake on a client's service, the professional response is to:

Answer: Acknowledge it, apologize, and offer to correct it

Owning mistakes and offering to correct them demonstrates accountability and professionalism.

Discriminating against a client based on race, religion, or disability is:

Answer: Illegal and a violation of professional ethics

Refusing service based on protected characteristics is illegal discrimination and unethical.

Keeping accurate client records, including service history and patch-test results, primarily supports:

Answer: Client safety and continuity of care

Accurate records help ensure safe, consistent service and protect the client and professional.