BCACP Ambulatory Practice Business Models 4 — Questions and Answers
Question 1: Which organization's accreditation standards are MOST relevant for ambulatory care pharmacies seeking to demonstrate quality in medication therapy management and care coordination?
- The Joint Commission (TJC)
- URAC (formerly Utilization Review Accreditation Commission)
- National Committee for Quality Assurance (NCQA) (Correct answer)
- Accreditation Council for Pharmacy Education (ACPE)
Correct answer: National Committee for Quality Assurance (NCQA)
NCQA accredits health plans and MTM programs and its HEDIS measures are used to evaluate pharmacist-related quality performance in ambulatory settings.
Question 2: A pharmacist hired as a direct employee of a physician group practice typically bills services under which arrangement?
- Independent pharmacist provider billing
- Incident-to the supervising physician's billing (Correct answer)
- Stand-alone Part D MTM billing
- FQHC bundled billing only
Correct answer: Incident-to the supervising physician's billing
When employed by a physician practice, pharmacists most commonly bill under the incident-to provision, using the physician's NPI.
Question 3: When calculating the return on investment (ROI) of a pharmacist-managed hypertension program, which formula is CORRECT?
- ROI = (Net Benefit / Total Cost) × 100% (Correct answer)
- ROI = (Total Revenue / Fixed Costs) × 100%
- ROI = (Number of Patients Served / FTE Cost) × 100%
- ROI = (Variable Costs / Break-even Volume) × 100%
Correct answer: ROI = (Net Benefit / Total Cost) × 100%
ROI is calculated as net benefit (savings minus costs) divided by total investment cost, expressed as a percentage.
Question 4: A pharmacist practice at a retail pharmacy chain wants to offer clinical services. The PRIMARY regulatory barrier is MOST likely:
- Lack of CPT codes for pharmacy services
- State scope-of-practice laws limiting pharmacist prescriptive authority (Correct answer)
- Absence of pharmacy benefit manager interest
- Federal prohibition on pharmacy-based clinical services
Correct answer: State scope-of-practice laws limiting pharmacist prescriptive authority
State-specific scope-of-practice legislation is the primary regulatory determinant of what clinical services pharmacists may legally provide.
Question 5: Which stakeholder analysis step helps identify individuals who can influence the success or failure of a new ambulatory pharmacy service?
- SWOT analysis
- Pro forma modeling
- Stakeholder mapping (Correct answer)
- Gantt chart development
Correct answer: Stakeholder mapping
Stakeholder mapping identifies key individuals and groups, their level of influence, and their stance toward the proposed service.
Question 6: A pharmacist-run chronic care management (CCM) program bills Medicare for monthly coordination of complex patients. The MINIMUM requirement for CCM billing is at least how many minutes of non-face-to-face care per calendar month?
- 10 minutes
- 20 minutes (Correct answer)
- 30 minutes
- 60 minutes
Correct answer: 20 minutes
Medicare requires at least 20 minutes of non-face-to-face clinical staff time per calendar month to bill the base CCM code (99490).
Question 7: In a telepharmacy model serving a rural community, which federal designation MOST likely enables enhanced reimbursement for pharmacist clinical services?
- Critical Access Hospital (CAH) affiliated service
- Rural Health Clinic (RHC) provider status (Correct answer)
- Urban enterprise zone classification
- Community pharmacy preferred network status
Correct answer: Rural Health Clinic (RHC) provider status
Rural Health Clinics receive cost-based reimbursement from Medicare and Medicaid, which can include pharmacist services within the RHC setting.
Which organization's accreditation standards are MOST relevant for ambulatory care pharmacies seeking to demonstrate quality in medication therapy management and care coordination?