BBC Assessment and Evaluation 4

Question 1

In the context of LA County civil service, a 'job-related' assessment is one that:

Accepted Answer

Measures knowledge, skills, or abilities directly required by the position

Answer

Job-relatedness means the assessment directly measures competencies required to perform the duties of the position.

Question 2

When comparing actual work output against a set standard, the term used is:

Accepted Answer

Gap assessment

Answer

A gap assessment identifies the difference between current performance and the desired standard.

Question 3

A clerical worker is asked to audit the accuracy of a mailing list. Which step should be taken first?

Accepted Answer

Define the criteria for what constitutes an accurate and complete record

Answer

Establishing accuracy criteria before beginning an audit ensures the review is consistent and purposeful.

Question 4

What is the primary purpose of a 360-degree feedback evaluation?

Accepted Answer

To gather performance input from multiple sources including peers, supervisors, and subordinates

Answer

360-degree feedback collects input from all directions in an employee's work relationships for a comprehensive view.

Question 5

An employee disagrees with a performance evaluation rating. The appropriate first step is to:

Accepted Answer

Discuss the specific concerns with the supervisor in a professional manner

Answer

Direct professional discussion with the supervisor is the appropriate first step to resolve evaluation disagreements.

(BBC) LA County Broad-Based Clerical/Secretarial examination Practice Test