BBC Assessment and Evaluation 4

Question 1

In the context of LA County civil service, a 'job-related' assessment is one that:

Accepted Answer

Measures knowledge, skills, or abilities directly required by the position

Answer

Can be completed within a single workday

Answer

Is administered by a licensed psychologist

Answer

Has been used by at least three other government agencies

Question 2

When comparing actual work output against a set standard, the term used is:

Accepted Answer

Gap assessment

Answer

Benchmarking

Answer

Variance analysis

Answer

Performance appraisal

Question 3

A clerical worker is asked to audit the accuracy of a mailing list. Which step should be taken first?

Accepted Answer

Define the criteria for what constitutes an accurate and complete record

Answer

Mail a test letter to a sample of addresses

Answer

Delete all entries that appear to be duplicates

Answer

Sort the list alphabetically to make review easier

Question 4

What is the primary purpose of a 360-degree feedback evaluation?

Accepted Answer

To gather performance input from multiple sources including peers, supervisors, and subordinates

Answer

To allow employees to rate their supervisors anonymously

Answer

To evaluate the performance of an entire department simultaneously

Answer

To replace annual performance reviews with continuous assessments

Question 5

An employee disagrees with a performance evaluation rating. The appropriate first step is to:

Accepted Answer

Discuss the specific concerns with the supervisor in a professional manner

Answer

File a formal grievance with Human Resources immediately

Answer

Refuse to sign the evaluation form

Answer

Contact an attorney to review the evaluation

Question 6

Which of the following best describes a 'formative' evaluation?

Accepted Answer

An ongoing assessment used to monitor progress and make adjustments during a process

Answer

A final review conducted at the end of a project or period

Answer

An evaluation of the overall structure of an organization

Answer

A formal rating completed by Human Resources

Question 7

When documenting the results of a workplace assessment, the record should be:

Accepted Answer

Objective, specific, and supported by observable evidence

Answer

Written in informal language to be easily understood by all employees

Answer

Limited to a single paragraph to ensure it is read in full

Answer

Focused only on deficiencies identified during the review