AZ-900 Azure Pricing and Support 2

Question 1

Which Azure support plan provides 24/7 access to technical support engineers via phone and web for critical business-impact issues with a response time under 1 hour?

Accepted Answer

Standard

Answer

The Standard support plan includes 24/7 technical support for critical (Severity A) cases with a response time of less than 1 hour.

Question 2

What does the Azure service lifecycle describe?

Accepted Answer

The phases an Azure service moves through from private preview to general availability and eventual retirement

Answer

The Azure service lifecycle covers Private Preview, Public Preview, and General Availability (GA), ending with service retirement when a feature is deprecated.

Question 3

What does 'General Availability' (GA) mean for an Azure service?

Accepted Answer

The service has completed testing, is officially released, and is backed by a formal SLA

Answer

GA means the service has exited preview, is fully supported, and is covered by a Service Level Agreement (SLA).

Question 4

How do Azure services in 'Public Preview' differ from Generally Available (GA) services?

Accepted Answer

Preview services may lack SLA guarantees and features may still change before GA

Answer

Public Preview services are available for testing and feedback but are not covered by SLAs and may be modified or discontinued before reaching GA.

Question 5

Which Azure support plan is included at no cost with every Azure subscription?

Accepted Answer

Basic

Answer

The Basic support plan is included free with all Azure subscriptions and covers billing support, documentation, and community forums but no technical support.

AZ-900 Practice Test

AZ-900 Practice Test

AZ-900 Azure Pricing and Support 2