ATA Professional Ethics & Standards 3

Question 1

A customer wants to purchase an arrow spine that you know is mismatched to their setup. What is the ethical course of action?

Accepted Answer

Inform the customer of the mismatch, explain potential consequences, and let them make an informed decision

Answer

Ethical standards require technicians to give customers accurate information so they can make informed choices, while still respecting customer autonomy.

Question 2

Which of the following constitutes a conflict of interest for an ATA bow technician?

Accepted Answer

Recommending only the brand that pays you a kickback without disclosing that relationship

Answer

Undisclosed financial incentives tied to product recommendations violate the ethical duty of honest, unbiased advice.

Question 3

Under ATA professional standards, how should a technician handle a recall notice for a bow model currently in a customer's possession?

Accepted Answer

Proactively contact the affected customer and explain the recall and next steps

Answer

Proactive customer notification about safety recalls is a professional and ethical obligation that protects public safety.

Question 4

A customer leaves their bow for a tune and you discover the previous shop installed a non-spec cam system. You should:

Accepted Answer

Document the non-spec components, inform the customer before proceeding, and recommend correction

Answer

Disclosing pre-existing non-spec conditions to the customer before performing work protects the technician from liability and upholds ethical transparency.

Question 5

How should a certified bow technician respond when they encounter a procedure outside their current competency?

Accepted Answer

Refer the customer to a qualified technician and communicate the limitation honestly

Answer

Recognizing and communicating the limits of one's competency is a hallmark of professional ethics and protects customer safety.

(ATA) Archery Trade Association Bow Technician Certification Practice Test

(ATA) Archery Trade Association Bow Technician Certification Practice Test

ATA Professional Ethics & Standards 3