ATA Professional Ethics & Standards 2

Question 1

A customer asks you to install a draw-weight mod that exceeds the bow manufacturer's published maximum. What is the ethically correct response?

Accepted Answer

Refuse the modification and explain why it voids the manufacturer warranty and creates safety risk

Answer

Installing components beyond manufacturer specifications creates a safety hazard and violates ATA ethical standards, regardless of customer consent.

Question 2

Under ATA standards, when should a bow technician document a repair in writing?

Accepted Answer

For every service interaction, regardless of scope

Answer

ATA best practices require written documentation of all service work to maintain accountability and protect both technician and customer.

Question 3

A competitor's customer comes in claiming your shop did a bad tune job — but the bow was never in your shop. How should you respond?

Accepted Answer

Politely clarify you have no record of the bow, then offer to assess its current condition professionally

Answer

Professional ethics require honesty about your shop's work history while still offering helpful service to the customer.

Question 4

Which practice best demonstrates commitment to continuing education as an ATA-certified technician?

Accepted Answer

Attending ATA trade shows and manufacturer training seminars annually

Answer

ATA encourages technicians to pursue formal manufacturer and industry training to stay current with evolving bow technology.

Question 5

A technician notices a hairline crack in a riser during a routine string change. The customer says 'just put the string on, it's fine.' What should the technician do?

Accepted Answer

Refuse to service the bow and clearly inform the customer of the safety defect in writing

Answer

A structurally compromised bow presents a serious injury risk; ethical duty requires the technician to refuse unsafe service and document the finding.

(ATA) Archery Trade Association Bow Technician Certification Practice Test

(ATA) Archery Trade Association Bow Technician Certification Practice Test

ATA Professional Ethics & Standards 2