ASUS Certified Repair & Maintenance 3

Question 1

An ASUS laptop powers on but the screen remains black. Which component should be tested first?

Accepted Answer

The RAM modules by reseating or testing one at a time

Answer

RAM issues are a common cause of a black screen on power-on; reseating or testing RAM sticks individually isolates faulty modules.

Question 2

What is the purpose of ASUS's 'Battery Health Charging' feature?

Accepted Answer

To limit maximum charge to 80% to prolong battery longevity

Answer

Battery Health Charging limits the maximum charge level to 80% (or 60%) to reduce electrochemical stress and extend battery lifespan.

Question 3

During an ASUS motherboard replacement, why is it critical to discharge static electricity before handling the board?

Accepted Answer

To prevent electrostatic discharge (ESD) damage to sensitive components

Answer

ESD can instantly damage or degrade integrated circuits on the motherboard; using an anti-static wrist strap and mat is mandatory.

Question 4

What should a technician check if an ASUS laptop's touchpad is unresponsive after a keyboard replacement?

Accepted Answer

The touchpad ribbon cable connection under the keyboard

Answer

The touchpad ribbon cable often routes under or alongside the keyboard and can be accidentally disconnected during keyboard removal.

Question 5

Which ASUS BIOS setting must be disabled to allow booting from a USB drive for OS reinstallation?

Accepted Answer

Secure Boot

Answer

Secure Boot blocks unsigned bootloaders; disabling it in ASUS BIOS/UEFI allows the system to boot from USB installation media.

(ASUS) ASUS Certified Practice Test