ASQ Certified Quality Process Analyst & Improvement Associate 2

Question 1

A process is said to be in a state of statistical control when:

Accepted Answer

Only common cause variation is present

Answer

All output meets customer specifications

Answer

Special cause variation has been eliminated and the process is capable

Answer

The process Cp is greater than 1.33

Question 2

Which DMAIC phase focuses on identifying and validating the root cause of a problem?

Accepted Answer

Analyze

Answer

Define

Answer

Measure

Answer

Improve

Question 3

A Pareto chart is based on which principle?

Accepted Answer

Roughly 80% of problems stem from 20% of causes

Answer

Normal distribution of defects across all categories

Answer

All causes contribute equally to a problem

Answer

Defects follow a Poisson distribution

Question 4

What does a process capability index (Cpk) measure?

Accepted Answer

How centered and capable a process is relative to its specification limits

Answer

The speed at which a process produces output

Answer

The percentage of defective units in a production run

Answer

The number of standard deviations between control limits

Question 5

In a fishbone (Ishikawa) diagram, the 'bones' typically represent:

Accepted Answer

Major categories of potential causes

Answer

Defect counts by time period

Answer

Steps in a process flow

Answer

Customer complaint priorities

Question 6

Which type of control chart is most appropriate for monitoring the proportion of defective items in a process?

Accepted Answer

p chart

Answer

X-bar and R chart

Answer

c chart

Answer

I-MR chart

Question 7

The primary goal of a process improvement team's charter is to:

Accepted Answer

Define the scope, objectives, and boundaries of the improvement project

Answer

Assign blame for existing quality problems

Answer

Document the final solution implemented

Answer

Establish the statistical significance threshold for hypothesis tests