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Human Resource Management Flashcards

7 cards from real ANM practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Human Resource Management flashcards as text
  1. What is the PRIMARY goal of an employee orientation program for newly hired nurses?

    Answer: To introduce the organization's culture, policies, and role expectations

    Orientation socializes new employees to the organization's culture, values, policies, and role-specific expectations.

  2. Which scheduling model gives nurses the MOST autonomy in selecting their shifts?

    Answer: Self-scheduling

    Self-scheduling allows nursing staff to select their own shifts within defined parameters, increasing autonomy and satisfaction.

  3. When conducting a performance appraisal, an ANM rates all staff as 'average' to avoid conflict. This error is called:

    Answer: Central tendency error

    Central tendency error occurs when a rater assigns average scores to all employees, avoiding high or low ratings to prevent conflict.

  4. An RN with 20 years of experience refuses a patient assignment, claiming it is unsafe due to acuity. The ANM's BEST response is to:

    Answer: Assess the assignment objectively and adjust staffing if the concern is valid

    The ANM must objectively evaluate patient acuity and nurse workload concerns, adjusting assignments if patient safety is at risk.

  5. Which of the following is an example of extrinsic motivation for nursing staff?

    Answer: Annual merit-based pay increase

    Extrinsic motivation comes from external rewards such as pay increases, bonuses, or recognition programs.

  6. The Americans with Disabilities Act (ADA) requires employers to provide which of the following to qualified individuals with disabilities?

    Answer: Reasonable accommodations unless they cause undue hardship

    The ADA requires reasonable accommodations for qualified individuals with disabilities unless doing so creates undue hardship for the employer.

  7. A staff nurse is placed on a Performance Improvement Plan (PIP). Which element is ESSENTIAL for the PIP to be effective?

    Answer: Specific, measurable objectives with a defined timeline and support resources

    An effective PIP includes SMART goals, a realistic timeline, defined support, and clear consequences to guide improvement.

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