Quality Assurance & Compliance Flashcards

A tutor is asked by a student's teacher to share details of the student's tutoring sessions without parental consent. What is the appropriate response under FERPA guidelines?

Answer: Decline to share and explain that parental or eligible student consent is required

Independent tutors are not school officials under FERPA, so sharing student records typically requires parental consent unless a specific exception applies.

In a continuous improvement model for tutoring quality, the PDCA cycle stands for which of the following?

Answer: Plan, Do, Check, Act

PDCA stands for Plan, Do, Check, Act—a four-step iterative quality improvement cycle widely used in educational and professional settings.

Which of the following would be considered a breach of professional boundaries by a tutor?

Answer: Following a minor student on personal social media and messaging them privately

Following and privately messaging a minor on personal social media violates professional boundaries and creates inappropriate personal relationships.

A tutoring organization's compliance manual requires tutors to obtain informed consent before beginning services. Which element is MOST essential to informed consent?

Answer: A signed document explaining services, fees, and data practices before services begin

Informed consent requires a documented agreement that clearly outlines the services, costs, and how data will be used, obtained prior to beginning services.

When a tutor identifies that a particular instructional strategy is consistently ineffective across multiple students, what is the QA-aligned action?

Answer: Document the pattern, report findings to a supervisor, and collaboratively explore alternatives

QA processes require documenting patterns, escalating findings through appropriate channels, and collaborating on evidence-based solutions.

Which data storage practice best supports tutoring compliance and student confidentiality?

Answer: Using password-protected digital systems with role-based access controls

Password-protected systems with role-based access ensure that only authorized individuals can view confidential student records.

A parent requests that a tutor alter recorded assessment scores to make the student appear more advanced for a school application. What is the correct compliance response?

Answer: Refuse and explain that falsifying records violates professional and ethical standards

Falsifying student records violates professional ethics codes and potentially legal standards, regardless of parental request.