Communication & Stakeholder Engagement Flashcards

A client declines a recommended augmentative and alternative communication (AAC) device. What should the SLP do?

Answer: Explore the client's reasons, provide education, and respect their autonomy while keeping options open

Respecting client autonomy while ensuring informed decision-making through education is consistent with ASHA's person-centered care standards.

When communicating diagnostic results to a family, an SLP should check for understanding by:

Answer: Using a teach-back method where the family restates key information in their own words

The teach-back method is an evidence-based strategy that confirms true comprehension rather than just acknowledgment.

An SLP notices that a student's classroom teacher consistently interrupts the student's communication attempts. The BEST next step is to:

Answer: Collaborate with the teacher to provide education on facilitating communication and allow response time

Collaborative consultation with teachers—including education on communication facilitation—is the recommended approach in school-based SLP practice.

Which factor most influences the effectiveness of parent/caregiver training as part of early intervention services?

Answer: Parents' comfort level with the strategy and their confidence in implementing it

Caregiver implementation fidelity is strongly linked to their confidence and perceived competence, making self-efficacy a key training target.

An adult client with a progressive neurological disorder asks the SLP to keep their diagnosis details from their adult children. The SLP should:

Answer: Honor the client's request as long as the client has decision-making capacity

Competent adults have the legal and ethical right to control their own health information under HIPAA and informed consent principles.

When an SLP presents at a community awareness event about communication disorders, the PRIMARY goal of communication should be to:

Answer: Translate complex clinical knowledge into accessible language that empowers the community

Public education requires translating clinical knowledge into plain language that is meaningful and actionable for non-specialist audiences.

A bilingual client's family prefers to use their home language during therapy sessions. What is the SLP's most appropriate response?

Answer: Incorporate the home language into therapy to support functional communication and family involvement

ASHA supports bilingual service delivery and recognizes the clinical and cultural value of incorporating the client's home language.