AMCA Administrative Skills 3

Question 1

Which of the following best describes a 'matrix' in appointment scheduling?

Accepted Answer

Blocked time periods when the provider is unavailable

Answer

A scheduling matrix blocks off times when the provider is out, in surgery, or otherwise unavailable for appointments.

Question 2

When a patient's account is sent to a collection agency, which step must occur first according to standard billing practice?

Accepted Answer

Send the patient a final notice and allow a response period

Answer

Patients must receive adequate notice and opportunity to respond before their account is escalated to collections.

Question 3

What is the main purpose of a charge capture process in medical billing?

Accepted Answer

To ensure all billable services are documented and coded

Answer

Charge capture ensures every service provided is recorded with the appropriate code so it can be billed to the payer.

Question 4

Under HIPAA, which of the following is NOT considered protected health information (PHI)?

Accepted Answer

A patient's de-identified statistical health data

Answer

Fully de-identified data that cannot be linked to a specific individual is not considered PHI under HIPAA.

Question 5

A patient requests a copy of their medical records. Under HIPAA, within how many days must the practice respond?

Accepted Answer

30 days

Answer

HIPAA requires covered entities to provide access to records within 30 days of the request, with one possible 30-day extension.

(AMCA) American Medical Certification Association Practice Test