AIC Study Guide 2026
Everything you need to pass the AIC exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.
AIC exam key facts
- Each Associate in Claims virtual exam consists of 50 questions. Source
- Examinees have 65 minutes to complete each Associate in Claims virtual exam. Source
- The minimum passing score for an Associate in Claims exam is 70%. Source
- The exam registration fee for an Associate in Claims course exam ranges from $269 to $349. Source
- Examinees may retake an Associate in Claims exam once within the same testing window. Source
- The Associate in Claims designation does not expire once earned, but beginning July 1, 2026, individual course credits expire 10 years after the exam completion date. Source
📋 AIC Exam Format at a Glance
📚 AIC Topics to Study (68)
✍️ Sample AIC Questions & Answers
1. A claims team has just formed after a merger, and members are openly arguing about roles and procedures. Which stage of Tuckman's team development model is this?
Storming is the stage where conflict appears as members push back on roles, leadership and processes.
2. An adjuster's brother-in-law owns the body shop where a claimant wants repairs done. What is the most ethical course of action?
Conflicts of interest should be disclosed promptly so the insurer can manage them transparently.
3. During catastrophe claim handling, why do insurers often issue advance payments before the full loss is settled?
Advance payments relieve hardship right away and support good faith, and they are credited against the final settlement.
4. Which of the following would most likely be considered an unfair claims practice under state law?
Lowball offers that force litigation to recover amounts due are expressly listed as unfair practices in the NAIC model act.
5. A quality team asks 'why' repeatedly to trace late payments back to a staffing scheduling issue. Which technique is being used?
The Five Whys technique repeatedly asks why to uncover a problem's root cause.
6. Which situation represents a conflict between productivity goals and claim quality?
Rewarding speed alone can push adjusters to skip investigation, hurting accuracy and fairness.
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- A timed, full-length AIC mock exam — 50 questions in 60 minutes with a 70% pass mark, modeled on the official exam's question count and time limit, followed by a score report broken down by exam domain.
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- Progress saved on your device: completed tests, scores and missed questions stay in My Progress, so you can retake only what you got wrong.
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- AIC flashcards built from the same question bank.
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How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy
Sources & references
Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy
- web.theinstitutes.org — Passing score, registration deadline, renewal, retake fee, retake policy, score release, score validity, test delivery, fees, exam format · verified Oct 2026