Practice Test GeeksAIC - Associate in Claims Practice Test
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Technology & Tools Flashcards

7 cards from real AIC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Under data security laws based on the NAIC Insurance Data Security Model Law, what must an insurer generally do after discovering a cybersecurity event involving claimant data?

    Answer: Investigate the event and notify the insurance commissioner within the required time frame

    The model law requires investigation and prompt notification to the commissioner, often within 72 hours.

  2. Usage-based telematics data from a driver's mobile app can assist an auto claim investigation mainly by:

    Answer: Showing driving behavior, location, and impact timing near the loss

    Telematics records location, speed, and sudden deceleration that help confirm how and when a loss occurred.

  3. Which statement best describes the role of a chatbot in first notice of loss (FNOL)?

    Answer: It gathers initial loss details 24/7 and routes the claim for handling

    Chatbots collect basic loss information at any hour and pass it into the claims workflow.

  4. An adjuster preparing a property estimate uses Xactimate. What is the primary function of this type of software?

    Answer: Pricing repairs using localized labor and material cost databases

    Estimating software applies regional pricing data to line items to create consistent repair estimates.

  5. Once litigation is reasonably anticipated, failing to preserve relevant electronic data such as dashcam footage may expose a party to:

    Answer: Sanctions for spoliation of evidence

    Destroying or losing relevant electronic evidence can lead to court sanctions or adverse inference instructions.

  6. What is the main benefit of a claims dashboard showing real-time key performance indicators (KPIs)?

    Answer: It lets managers spot trends such as rising cycle times or reserve changes quickly

    Dashboards give supervisors visibility into performance metrics so they can intervene early.

  7. A generative AI tool drafts a claim summary that includes a medical treatment date not found anywhere in the file. This error is commonly called:

    Answer: A hallucination

    Generative AI can fabricate plausible-sounding facts, so its output must be verified by a human.

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Sources & references

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  1. web.theinstitutes.org — Passing score, registration deadline, renewal, retake fee, retake policy, score release, score validity, test delivery, fees, exam format · verified Oct 2026