Practice Test GeeksAIC - Associate in Claims Practice Test
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Technology & Tools Flashcards

7 cards from real AIC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Technology & Tools flashcards as text

  1. An auto insurer uses data from a vehicle's event data recorder (EDR) after a collision. What information is the EDR most likely to provide to the claims professional?

    Answer: Pre-crash speed, braking, and seatbelt status in the seconds before impact

    EDRs capture short snapshots of vehicle data such as speed, braking, throttle, and restraint use around a crash event.

  2. A property adjuster cannot safely access a steep, storm-damaged roof. Which technology best allows a detailed inspection without climbing?

    Answer: An unmanned aerial vehicle (drone) with high-resolution imaging

    Drones capture detailed roof imagery and measurements while keeping the adjuster on the ground.

  3. Which type of data is a claim adjuster's free-form file note an example of?

    Answer: Unstructured data

    Free-text notes lack a predefined field format, making them unstructured data that requires text mining to analyze.

  4. An insurer wants software to automatically route low-severity glass claims for payment without adjuster touch. This approach is best described as:

    Answer: Straight-through processing

    Straight-through processing handles simple, rules-qualified claims end-to-end with no manual intervention.

  5. Which tool is primarily used by insurers to check whether a claimant has filed prior or similar claims with other carriers?

    Answer: An industry claims database such as ISO ClaimSearch

    Industry claims databases let insurers share claim histories to detect duplicate or suspicious claims.

  6. A predictive model flags a workers compensation claim early as likely to become high cost. What is the most appropriate claims response?

    Answer: Assign it to an experienced adjuster and apply early intervention resources

    Predictive scores are used to triage claims so complex ones get early expert handling, not to make automatic coverage decisions.

  7. Smart home water-leak sensors primarily help a homeowners insurer by:

    Answer: Detecting leaks early to reduce loss severity

    IoT leak sensors alert homeowners and can shut off water, limiting the size of water damage claims.

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