ADX Passenger Safety and Service 3

Question 1

A passenger with a battery-powered wheelchair wants to check it as baggage. What is the primary hazard the dispatcher and carrier must manage?

Accepted Answer

Lithium battery fire risk if terminals are not protected

Answer

Lithium batteries in electric wheelchairs pose a fire risk in the cargo hold if terminals are not properly insulated and the battery is not handled per IATA DGR.

Question 2

When turbulence is anticipated en route, what is the dispatcher's responsibility with respect to passenger safety?

Accepted Answer

Brief the captain on the PIREPs and SIGMETs so the crew can illuminate the fasten seat belt sign proactively

Answer

The dispatcher is responsible for providing PIREPs and SIGMETs to the captain who can then activate the seat belt sign and brief flight attendants ahead of the turbulence.

Question 3

Under FAR 121.585, a carrier must refuse transportation to a passenger who:

Accepted Answer

Appears to be intoxicated or under the influence of a controlled substance

Answer

FAR 121.585 allows carriers to refuse transport to passengers whose condition poses a hazard, including intoxication, to ensure the safety of all aboard.

Question 4

Which document provides passengers and crew with evacuation procedures specific to the aircraft type?

Accepted Answer

The Cabin Safety Manual / Flight Attendant Manual for that aircraft type

Answer

The Cabin Safety Manual or Flight Attendant Manual contains evacuation commands, slide deployment procedures, and crew assignments specific to each aircraft type.

Question 5

A passenger is seated in an emergency exit row but does not speak English. What action is required?

Accepted Answer

The passenger must be reseated to a non-exit row seat

Answer

FAR 121.585 and carrier procedures require that exit row passengers be able to read, speak, and understand English to follow crew instructions during an evacuation.

(ADX) Aircraft Dispatcher Practice Test

(ADX) Aircraft Dispatcher Practice Test

ADX Passenger Safety and Service 3