ACSP Mobile Device Management (MDM) 3

Question 1

What prevents a user from manually removing the MDM enrollment profile from a supervised device enrolled via Automated Device Enrollment?

Accepted Answer

Supervision combined with ADE enrollment

Answer

Devices that are both supervised and enrolled via ADE have a non-removable MDM profile — users cannot delete the enrollment profile from Settings.

Question 2

What is the purpose of a Bootstrap Token in macOS MDM management?

Accepted Answer

To allow the MDM server to unlock FileVault and authorize secure boot operations remotely

Answer

The Bootstrap Token is escrowed with the MDM server during enrollment and can be used to remotely unlock FileVault volumes and authorize certain secure operations on managed Macs.

Question 3

What happens on a managed Apple device when it receives an APNs push notification from the MDM server?

Accepted Answer

It connects to the MDM server over HTTPS to retrieve and execute pending commands

Answer

The APNs notification is only a wake-up signal; the device then opens an HTTPS connection to the MDM server to fetch and execute the actual queued commands.

Question 4

Which configuration profile payload enables VPN tunneling that applies only to specific managed apps rather than all device traffic?

Accepted Answer

Per-App VPN payload

Answer

The Per-App VPN payload, combined with app management policies, allows specific managed apps to tunnel their traffic through VPN while other apps use the standard connection.

Question 5

What Apple feature, manageable through Apple Business Manager, replaced the Volume Purchase Program (VPP) for distributing app licenses to managed devices?

Accepted Answer

Apps and Books

Answer

Apps and Books in Apple Business Manager replaced the standalone VPP, allowing organizations to purchase and assign app and book licenses to users and devices via MDM.

ACSP - Apple Certified Support Professional Practice Test

ACSP - Apple Certified Support Professional Practice Test

ACSP Mobile Device Management (MDM) 3