ACP Integration and API Management 2

Question 1

When configuring the ConnectWise Manage integration in Auvik, which credential type is required?

Accepted Answer

ConnectWise API member credentials with a public/private key pair

Answer

Standard ConnectWise username and password

Answer

ConnectWise SSO token from an identity provider

Answer

ConnectWise OAuth2 client credentials

Question 2

Which Auvik integration enables routing of critical alert notifications to on-call engineer schedules for escalation management?

Accepted Answer

The Auvik–PagerDuty integration

Answer

The Auvik–BrightGauge integration

Answer

The Auvik–IT Glue integration

Answer

The Auvik–Zapier integration

Question 3

What is the primary purpose of a webhook in the context of Auvik integrations?

Accepted Answer

An HTTP callback that pushes real-time event data to an external endpoint

Answer

A scheduled report that runs at defined intervals

Answer

A special API key used for read-only dashboard access

Answer

A built-in Auvik module for collecting SNMP traps

Question 4

Zapier integration with Auvik primarily provides what capability to MSPs?

Accepted Answer

No-code workflow automation connecting Auvik to thousands of other apps

Answer

Direct SSH access to managed network devices

Answer

Custom firmware deployment workflows

Answer

Real-time network traffic visualization in third-party tools

Question 5

To prevent duplicate tickets when the same Auvik alert fires repeatedly, what should be configured in the PSA integration?

Accepted Answer

Enable ticket reopening or deduplication within the PSA integration settings

Answer

Disable all alerts at the Auvik tenant level until resolved

Answer

Set all alerts to low severity before the integration triggers

Answer

Create separate Auvik tenants for each alert type

Question 6

Which integration allows MSPs to automatically populate network documentation from Auvik into a centralized IT documentation platform?

Accepted Answer

Auvik–IT Glue integration

Answer

Auvik–Slack integration

Answer

Auvik–PagerDuty integration

Answer

Auvik–Autotask PSA integration

Question 7

When configuring Auvik alert notifications to post to a Microsoft Teams channel, what must first be created in Teams?

Accepted Answer

An incoming webhook connector configured on the target Teams channel

Answer

A Teams bot registered in Azure Active Directory

Answer

A Microsoft Graph API application with admin consent

Answer

A shared mailbox linked to the Teams channel