ACP Reporting and Analytics Flashcards

In Auvik, which dashboard section is specifically designed to give MSPs a high-level overview of all client networks at once?

Answer: Multi-tenant dashboard

Auvik's multi-tenant dashboard provides MSPs with a consolidated view of the health and status of all managed client networks from a single pane.

What Auvik analytics feature allows you to filter traffic data by a specific IP address to investigate a single device's behavior?

Answer: IP-based traffic filtering in Traffic Insights

Auvik's Traffic Insights allows filtering by specific IP address so administrators can drill down into an individual device's traffic behavior.

Which metric in Auvik reports indicates the number of times a device went offline during the reporting period?

Answer: Outage count

The outage count metric in Auvik availability reports tracks how many times a device became unreachable during the reporting period.

In Auvik's reporting context, what does MTTR stand for and why is it important for MSPs?

Answer: Mean Time To Repair — it measures how quickly network issues are resolved on average

MTTR stands for Mean Time To Repair, a key MSP performance metric that measures the average time taken to resolve network incidents.

When Auvik detects a spike in traffic from an unknown device, which analytic tool should be used first to investigate the source?

Answer: Traffic Insights with Top Talkers and IP filtering

Traffic Insights with Top Talkers and IP filtering lets you quickly identify and investigate unknown devices generating unexpected traffic spikes.

What Auvik feature ensures that report data displayed to one client tenant is never visible to another tenant managed by the same MSP?

Answer: Role-based multi-tenant access controls

Auvik's role-based multi-tenant access controls ensure strict data isolation so each client's network data remains private from other tenants.