Basic Flashcards

A previous trusted Mac app asks for access to your keychain. Why would an app ask for access that was previously granted?

Answer: The app was recently updated

If an app was recently updated, or if the app has been modified, you must grant access to your keychain again.

Which Mac system setting does Po-Chun click to verify that he's using the BetterBag VPN?

Answer: VPN

The VPN setting lets Mac users view configured VPN connection and their activity status.

Po-Chun has a VPN configured on his iPad and wants to know where he can verify that the configuration is the one BetterBag installed for him. Where do you tell Po-Chun to look to ensure that he's using the BetterBag VPN?

Answer: Settings > General > VPN & Device Management, then tap the configuration profile to examine its origin

Although Po-Chun can turn VPN on and off in Settings at the top level, he must access Settings at the top level > General > VPN & Device Management to examine VPN configuration details.

Which user account type make system-wide changes on a Mac?

Answer: Administrator

Only an Administrator account user can make system-wide changes on a Mac.

A user returned their unmanaged iPad. You turn it on for a new user, and you discover that Activation Lock is turned on.

Answer: The previous user's Apple ID and password

You can't turn off Activation Lock without the previous user's Apple ID and passwords. If possible, ask the previous user to enter their credentials to turn off Activation Lock

Po-Chun is trying to share his Personal Hotspot with Aileen's Mac. It isn't working. He asks you for help. Which troubleshooting step should you recommend to Po-Chun?

Answer: Turn off Low Mode.

Low Power Mode reduces background processes and connectivity features, which can interfere with Personal Hotspot sharing. Restarting devices and charge level are reasonable steps but not the primary cause here; Maximize Compatibility changes the Wi-Fi band but is a secondary adjustment after disabling Low Power Mode.

Brian receives an alert from his Mac. It says the Mac disk is almost full . In the alert, he click Manage and several recommendations to resolve the issue appear. Brian selects the Optimize Storage Option. What doe Optimize Storage do to help manage Brian's Mac storage?

Answer: Movies and TV Shows that Brian already already watched are automatically removed.

To save disk space, the Optimize Storage option automatically removes already watched Apple Tv movies and TV shows and keeps only recent email attachments on a Mac when storage space is needed.

The BetterBag MDM administrator configures Setup Assistant to skip Accessibility on a managed Mac. What happens when Accessibility is skipped during Setup Assistant?

Answer: The user can't hear Voiceover automatically

For the Accessibility pane to be hidden, a Mac must be enrolled in an MDM solution; Essentials or Apple School Manager; and connected to the internet using Ethernet

What does Disk Utility do?

Answer: It finds and repairs Mac disk errors.

Disk Utility can find and repair related to the formatting and directory structure of a Mac disk. Errors can lead to unexpected behavior when using your Mac, and significant errors might even prevent your Mac from starting up completely.

The BetterBag MDM administrator configures Setup Assistant to skip FileVault on a managed Mac. What happens to the user when FileVault is skipped during Setup Assistant?

Answer: The user can't turn on FineVault

BetterBag might manage FileVault with MDM; the user can't turn FileVault on or off.

What happens to already installed malicious software when a security-configuration update identifies it on a Mac?

Answer: It's deleted

Security-configured updates identify malicious software and prevent its installation. When you restart a Mac, These updates also remove any malicious software that's identified but already installed.