Hardware Diagnostics & Repair Flashcards
6 cards from real ACMT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Hardware Diagnostics & Repair flashcards as text
What is the purpose of the Apple Configurator 2 application in a service context?
Answer: Restoring or reviving Apple devices including Apple Silicon Macs
Apple Configurator 2 is used to restore or revive Apple Silicon Macs and other Apple devices when they cannot boot normally.
A MacBook Air powers on but immediately shuts off. Which component is most likely causing this behavior?
Answer: Swollen or failed battery
A swollen or failed battery can cause immediate shutdowns after power-on due to inability to supply stable current to the logic board.
When is it appropriate to use a heat gun during a MacBook repair?
Answer: To soften adhesive securing the battery or display assembly
A heat gun or iOpener is used to carefully soften the adhesive that secures batteries and display assemblies to allow safe removal.
Which tool is required to remove the pentalobe screws on the bottom case of a MacBook?
Answer: P5 pentalobe screwdriver
MacBook bottom case pentalobe screws require a P5 pentalobe screwdriver, which is unique to Apple's design.
After replacing a MacBook keyboard, a technician notices some keys are unresponsive. What is the most likely cause?
Answer: Keyboard flex cable not fully seated in its ZIF connector
An incompletely seated ZIF (Zero Insertion Force) flex cable connector is the most common cause of partial keyboard failure after replacement.
Which symptom most strongly indicates a failing GPU on an iMac?
Answer: Distorted or corrupted graphics at login screen
Distorted, corrupted, or artifacted graphics visible even at the login screen point to a hardware GPU failure rather than a software issue.