Leadership & Team Management Flashcards

Which situation requires an instructor to refer a participant to a healthcare professional?

Answer: The participant reports chest pain and dizziness during class

Symptoms like chest pain require medical attention beyond an instructor's scope.

A club asks instructors to share their schedule availability. What is the leader's best approach to build a fair schedule?

Answer: Use transparent criteria such as availability, qualifications, and class demand

Transparent criteria promote fairness and trust.

Which is the best way to introduce a major change, such as a new class format, to the team?

Answer: Explain the reason, gather input, and provide training and a timeline

Explaining the why and involving staff reduces resistance to change.

Which describes active listening?

Answer: Giving full attention, reflecting back, and asking clarifying questions

Active listening involves attention, paraphrasing, and clarification.

A veteran instructor resists new safety guidelines. The leader should:

Answer: Reinforce that safety standards apply to all and explain the rationale

Consistent application of safety policies protects participants and the facility.

Which practice best supports continuing professional growth of a team?

Answer: Encouraging continuing education and sharing new knowledge with peers

Ongoing education keeps instructors current and meets certification requirements.

What is the best way to measure the success of a group fitness program?

Answer: Attendance trends, participant feedback, retention, and instructor performance

Multiple data points give a balanced view of program effectiveness.