ACC Communication & Stakeholder Relations 2

Question 1

When communicating activity schedules to residents with hearing impairments, which accommodation is MOST effective?

Accepted Answer

Provide written and visual schedules in large print

Answer

Written and visual schedules with large print ensure residents with hearing impairments have full access to activity information independently.

Question 2

A family member repeatedly contacts staff outside of business hours with concerns about their loved one's activity participation. The BEST response is to:

Accepted Answer

Establish clear communication boundaries while offering scheduled check-ins

Answer

Setting professional boundaries while offering structured communication times respects both staff limits and family concerns.

Question 3

Which documentation practice BEST supports continuity when an activity consultant is absent?

Accepted Answer

Maintaining standardized progress notes and care plans accessible to coverage staff

Answer

Standardized, accessible documentation ensures any covering staff can understand residents' preferences and participation status.

Question 4

During a care conference, the social worker and activity consultant disagree on a resident's social engagement goals. The MOST professional resolution is to:

Accepted Answer

Discuss both perspectives and collaboratively determine the most resident-centered goal

Answer

Interdisciplinary collaboration centered on resident needs produces the most effective and holistic care plans.

Question 5

A resident's cognitive status has declined, making it difficult for them to verbally communicate preferences. The activity consultant should PRIMARILY rely on:

Accepted Answer

Nonverbal cues, behavioral observations, and family input combined

Answer

Multiple data sources including nonverbal cues and family input best capture preferences for residents with diminished verbal capacity.

(ACC) Activity Consultant Certified Practice Test

(ACC) Activity Consultant Certified Practice Test

ACC Communication & Stakeholder Relations 2