ACA Communication & Stakeholder Engagement 4

Question 1

Which of the following best describes the role of a 'trusted messenger' in ACA outreach to underserved communities?

Accepted Answer

A community member or leader who already has credibility with the target population

Answer

Trusted messengers are respected community figures whose existing relationships make outreach more credible and effective.

Question 2

A consumer is confused by the term 'out-of-pocket maximum.' How should an assister best explain this concept?

Accepted Answer

It is the most you will have to pay for covered services in a plan year before insurance pays 100%

Answer

The out-of-pocket maximum caps the consumer's annual cost for covered in-network services, after which the plan pays 100%.

Question 3

Under ACA stakeholder engagement best practices, which group should be engaged when designing outreach materials for rural communities?

Accepted Answer

Local community health workers, rural clinics, and agricultural employers

Answer

Rural-specific outreach requires input from local trusted entities who understand geography, culture, and access barriers unique to rural populations.

Question 4

A health insurance marketplace is launching a special enrollment period (SEP) communications campaign. Which qualifying life event should be prominently featured in messaging to renters?

Accepted Answer

Loss of other health coverage

Answer

Loss of health coverage is the most common qualifying life event and most relevant to renters who may lose employer-based coverage.

Question 5

When developing ACA communications for a population with low health literacy, which approach is most appropriate?

Accepted Answer

Use visuals, short sentences, and plain language at a 6th-grade reading level

Answer

Health literacy best practices recommend plain language, visuals, and appropriate reading levels to maximize understanding.

(ACA) Affordable Care Act Certified Practice Test

(ACA) Affordable Care Act Certified Practice Test

ACA Communication & Stakeholder Engagement 4