ABST Use of Force and Conflict Resolution

Question 1

What principle guides the level of force a security guard should use when responding to a situation?

Accepted Answer

Minimum force necessary to control the situation

Answer

Maximum force to ensure compliance

Answer

Force equal to what the subject uses regardless of context

Answer

No force under any circumstances

Question 2

What is the primary purpose of de-escalation techniques for a security guard?

Accepted Answer

To reduce tension and resolve a conflict without physical intervention

Answer

To delay a response until police arrive

Answer

To demonstrate authority over a subject

Answer

To gather evidence before making an arrest

Question 3

Under the Canadian Criminal Code, a security guard performing a citizen's arrest may detain a person who:

Accepted Answer

Is found committing a criminal offence

Answer

Is suspected of any crime at any time

Answer

Appears suspicious based on appearance

Answer

Is loitering on private property

Question 4

The Use of Force Continuum is best described as:

Accepted Answer

A model showing escalating levels of control options matched to subject behaviour

Answer

A legal document authorizing security guards to use any force

Answer

A training schedule for combat techniques

Answer

A policy requiring security guards to call police before acting

Question 5

When a security guard first approaches a potentially aggressive person, what should their initial response be?

Accepted Answer

Use verbal communication and attempt to calm the situation

Answer

Physically restrain the person immediately to prevent harm

Answer

Call for backup before making any contact

Answer

Issue a written warning and withdraw

Question 6

Which of the following actions by a security guard would most likely constitute 'excessive force'?

Accepted Answer

Striking an already-restrained and compliant subject

Answer

Verbally asking a trespasser to leave

Answer

Using physical restraint on a person actively fighting

Answer

Standing in the path of a fleeing shoplifter

Question 7

Under Section 494 of the Criminal Code, after performing a citizen's arrest, a security guard must:

Accepted Answer

Deliver the person to a peace officer as soon as reasonably possible

Answer

Detain the person indefinitely until a court date

Answer

Impose a fine and release the individual

Answer

Hold the person until the property owner decides what to do