Practice Test Geeks(ABST) Alcohol and Beverage Service Training Practice Test
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Use of Force and Conflict Resolution Flashcards

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  1. What principle guides the level of force a security guard should use when responding to a situation?

    Answer: Minimum force necessary to control the situation

    Security guards are required to use only the minimum amount of force necessary to control a situation, ensuring the response is proportionate to the threat.

  2. What is the primary purpose of de-escalation techniques for a security guard?

    Answer: To reduce tension and resolve a conflict without physical intervention

    De-escalation techniques aim to reduce tension and resolve conflicts peacefully, avoiding the need for physical intervention whenever possible.

  3. Under the Canadian Criminal Code, a security guard performing a citizen's arrest may detain a person who:

    Answer: Is found committing a criminal offence

    Under Section 494 of the Criminal Code, a citizen's arrest is lawful when a person is actually found committing an indictable offence.

  4. The Use of Force Continuum is best described as:

    Answer: A model showing escalating levels of control options matched to subject behaviour

    The Use of Force Continuum is a framework that outlines escalating response options available to security personnel, matched to the level of subject resistance or threat.

  5. When a security guard first approaches a potentially aggressive person, what should their initial response be?

    Answer: Use verbal communication and attempt to calm the situation

    The first step in conflict resolution is verbal communication — talking calmly can often resolve a situation without any physical intervention.

  6. Which of the following actions by a security guard would most likely constitute 'excessive force'?

    Answer: Striking an already-restrained and compliant subject

    Striking a subject who is already restrained and compliant goes beyond what is necessary to control the situation and constitutes excessive force.

  7. Under Section 494 of the Criminal Code, after performing a citizen's arrest, a security guard must:

    Answer: Deliver the person to a peace officer as soon as reasonably possible

    After a citizen's arrest, the law requires the arresting person to deliver the detained individual to a peace officer as soon as reasonably possible.