FREE Walmart Knowledge Questions and Answers

What is the name of the system where a refund should be processed?

Interceptas

CCA

VCC

Right Now

Correct! Wrong!

How long does it take for a refund to be deposited back to a credit or debit card?

24 hours

30 days

48 hours

5 days

Correct! Wrong!

Which of the following problems does the Customer Resolution Team need to be notified about?

After 5 business days, the authorization hold is not removed.

The customer is curious about the return policy for certain items.

The customer threatens to contact the BBB.

The customer is unable to place an order.

Correct! Wrong!

A finance hold happens when:

The credit card was approved.

The item is no longer available.

The system identifies an order as possibly fraudulent and holds it for 48 hours.

The order of the customer was canceled.

Correct! Wrong!

Which of the following is not correct?

We can make policy exceptions.

If an item is delivered late, the customer will automatically receive a discount.

During the checkout process, customers can specify their shipping address.

The customer has the option of returning the goods to the store.

Correct! Wrong!

Choose the tool that we use to report fraudulent charges.

VCC

CCA

Right Now

None of these options are correct

Correct! Wrong!

Which of the following is not a valid payment method combination on Walmart.com?

Three Gift Cards

Paypal

Debit Card/ Credit Card

One Debit Card/Walmart Gift Card

Correct! Wrong!

FREE Walmart Knowledge Questions and Answers

What is the name of the system where a refund should be processed?

How long does it take for a refund to be deposited back to a credit or debit card?

Which of the following problems does the Customer Resolution Team need to be notified about?

A finance hold happens when:

Which of the following is not correct?

Choose the tool that we use to report fraudulent charges.

Which of the following is not a valid payment method combination on Walmart.com?

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FREE Walmart Maintenance Assessment Question and Answers

What is the name of the system where a refund should be processed?

How long does it take for a refund to be deposited back to a credit or debit card?

Which of the following problems does the Customer Resolution Team need to be notified about?

A finance hold happens when:

Which of the following is not correct?

Choose the tool that we use to report fraudulent charges.

Which of the following is not a valid payment method combination on Walmart.com?

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