FREE Walmart Knowledge Questions and Answers

A finance hold happens when:

The system identifies an order as possibly fraudulent and holds it for 48 hours.

The credit card was approved.

The order of the customer was canceled.

The item is no longer available.

Correct! Wrong!

How long does it take for a refund to be deposited back to a credit or debit card?

5 days

24 hours

30 days

48 hours

Correct! Wrong!

Which of the following problems does the Customer Resolution Team need to be notified about?

After 5 business days, the authorization hold is not removed.

The customer is curious about the return policy for certain items.

The customer threatens to contact the BBB.

The customer is unable to place an order.

Correct! Wrong!

Which of the following is not correct?

During the checkout process, customers can specify their shipping address.

If an item is delivered late, the customer will automatically receive a discount.

The customer has the option of returning the goods to the store.

We can make policy exceptions.

Correct! Wrong!

Choose the tool that we use to report fraudulent charges.

Right Now

CCA

VCC

None of these options are correct

Correct! Wrong!

What is the name of the system where a refund should be processed?

Right Now

VCC

CCA

Interceptas

Correct! Wrong!

Which of the following is not a valid payment method combination on Walmart.com?

Paypal

Debit Card/ Credit Card

One Debit Card/Walmart Gift Card

Three Gift Cards

Correct! Wrong!

FREE Walmart Knowledge Questions and Answers

A finance hold happens when:

How long does it take for a refund to be deposited back to a credit or debit card?

Which of the following problems does the Customer Resolution Team need to be notified about?

Which of the following is not correct?

Choose the tool that we use to report fraudulent charges.

What is the name of the system where a refund should be processed?

Which of the following is not a valid payment method combination on Walmart.com?

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FREE Walmart Order Management Questions and Answers

A finance hold happens when:

How long does it take for a refund to be deposited back to a credit or debit card?

Which of the following problems does the Customer Resolution Team need to be notified about?

Which of the following is not correct?

Choose the tool that we use to report fraudulent charges.

What is the name of the system where a refund should be processed?

Which of the following is not a valid payment method combination on Walmart.com?

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