911 Operator Test Radio Communications and Dispatch Protocols Flashcards
6 cards from real 911 Operator Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 911 Operator Test Radio Communications and Dispatch Protocols flashcards as text
What does the radio code '10-4' typically mean in dispatch communications?
Answer: Acknowledged/Message received
'10-4' is a standard radio code meaning the message has been received and understood.
What is the NATO phonetic alphabet word for the letter 'A'?
Answer: Alpha
'Alpha' is the NATO phonetic alphabet word for A, used to prevent miscommunication over radio.
What does '10-20' typically mean in police radio codes?
Answer: Location
10-20 is a standard radio code used to request or state a unit's current location.
What is the PRIMARY purpose of using a phonetic alphabet during radio transmissions?
Answer: To ensure letters are clearly understood despite noise or static
Phonetic alphabets prevent misidentification of similar-sounding letters like B and D over noisy radio channels.
What does '10-33' typically mean in many US dispatch systems?
Answer: Emergency — all units clear the channel
10-33 signals an emergency requiring all units to clear the radio channel for priority traffic.
When a dispatcher says 'stand by' to a caller, what should the caller do?
Answer: Remain on the line and wait
'Stand by' instructs the caller to stay on the line while the dispatcher handles another task or dispatches units.