FREE 911 Question and Answers

Question 1

Any confidential information disclosure needs to be properly documented and only shared with those who need to know.

Accepted Answer

True

Answer

False

Question 2

Telecommunicators must be able to tell when a piece of information is inappropriate. All of the following are acceptable, but not:

Accepted Answer

Listen to the caller only, block out all background noises

Answer

Not drawing premature conclusions

Answer

Zero in on key words

Answer

Ask follow-up/open-ended questions to gather information

Question 3

All of the following roles and responsibilities fall under the communicator's purview during a multi-casualty incident (MCI), with the exception of

Accepted Answer

If additional help is needed, leave and offer assistance

Answer

Inform and make requests to other organizations, including hospitals, air transport services, law enforcement, etc.

Answer

Dispatch additional resources

Answer

Coordinate the requests of other agencies

Question 4

There are 5 stages in the communications cycle. Which section is the content reference?

Accepted Answer

Message

Answer

Receiver

Answer

Medium

Answer

Feedback

Question 5

Examples of: Poor work ethics, low morale, and trouble focusing and staying focused

Accepted Answer

Mental stress

Answer

Emotional stress

Answer

Distress

Answer

Physical stress

Question 6

What kind of facility is an example of that provides surgeons, other medical staff, and equipment to care for seriously injured patients around-the-clock?

Accepted Answer

Trauma

Answer

Emergency

Answer

Fully Equipped

Answer

Surgical

Question 7

To contact the Florida Relay Systems, what number should you call?

Accepted Answer

711

Answer

311

Answer

911

Answer

611