WorkKeys Reading for Information 2 — Questions and Answers
Question 1: A safety memo states: "Employees must wear hard hats in all areas marked with yellow signage." Carlos is in a hallway with no yellow signage. What does the memo require?
- He must wear a hard hat everywhere
- He is not required to wear a hard hat in that hallway (Correct answer)
- He must remove his hard hat
- He needs supervisor approval
Correct answer: He is not required to wear a hard hat in that hallway
The requirement applies only to yellow-signed areas, so an unmarked hallway is exempt.
Question 2: A policy reads: "Requests for time off must be submitted at least two weeks before the requested date." An employee wants July 20 off. By when must they submit?
- July 20
- July 13
- July 6 (Correct answer)
- July 27
Correct answer: July 6
Two weeks before July 20 is July 6.
Question 3: An email says: "Please reply only if you cannot attend." Maria plans to attend. What should she do?
- Reply confirming attendance
- Not reply (Correct answer)
- Forward to her manager
- Reply asking for details
Correct answer: Not reply
A reply is requested only from those who cannot attend, so attendees do nothing.
Question 4: A manual states: "Turn the valve clockwise to close and counterclockwise to open." To stop water flow, which way should you turn it?
- Counterclockwise
- Clockwise (Correct answer)
- Either direction
- Pull it outward
Correct answer: Clockwise
Closing the valve stops flow, and the manual says clockwise closes it.
Question 5: A notice reads: "The break room will be closed Monday through Wednesday for cleaning." On which day does it reopen?
- Wednesday
- Thursday (Correct answer)
- Friday
- Monday
Correct answer: Thursday
Closed through Wednesday means it reopens Thursday.
Question 6: A document says: "Discounts apply to orders over $100, excluding shipping." An order is $95 in goods plus $10 shipping. Does the discount apply?
- Yes, the total is $105
- No, goods total only $95 (Correct answer)
- Yes, shipping always counts
- Only with a coupon
Correct answer: No, goods total only $95
Shipping is excluded, so only the $95 in goods counts and it falls below $100.
Question 7: Instructions read: "Complete Step 1 and Step 2 before contacting the help desk." A worker finished Step 1 only. What should they do next?
- Contact the help desk now
- Complete Step 2 first (Correct answer)
- Skip to Step 3
- Restart Step 1
Correct answer: Complete Step 2 first
Both steps must be done before contacting the help desk, so Step 2 comes next.
WorkKeys Reading for Information 2
A safety memo states: "Employees must wear hard hats in all areas marked with yellow signage." Carlos is in a hallway with no yellow signage.
What does the memo require?