WorkKeys Reading for Information 2 — Questions and Answers
Question 1: A policy states injuries must be reported within 24 hours; failure may result in denial of workers' compensation benefits. What is the main consequence of not reporting on time?
- Immediate termination
- Denial of workers' compensation benefits (Correct answer)
- A written warning
- Mandatory retraining
Correct answer: Denial of workers' compensation benefits
The policy explicitly states the consequence: denial of workers' compensation benefits.
Question 2: A manual states: "Unauthorized use voids the warranty and may result in serious injury." What are the two stated consequences?
- Termination and injury
- Warranty void and possible injury (Correct answer)
- Fine and warranty void
- Termination and fine
Correct answer: Warranty void and possible injury
The two stated consequences are: (1) warranty void and (2) possible serious injury.
Question 3: A notice says remote employees must attend 2 in-person meetings/month; exceptions may be granted by department heads for documented medical reasons only. Who can grant an exception?
- HR managers
- Department heads (Correct answer)
- Team leaders
- Any supervisor
Correct answer: Department heads
Only department heads can grant exceptions, per the notice.
Question 4: A job posting requires "3 years project management experience OR a PMP certification." A candidate has 2 years experience and a PMP. Do they qualify?
- No, they lack required experience
- Yes, the PMP satisfies the "or" condition (Correct answer)
- No, they need both
- Yes, but only with a waiver
Correct answer: Yes, the PMP satisfies the "or" condition
"OR" means either condition alone is sufficient. The PMP certification qualifies the candidate.
Question 5: A return policy: full refund within 30 days with receipt; no receipt = store credit only. A customer returns a 20-day-old item with no receipt. What should be issued?
- Full cash refund
- Partial refund
- Store credit only (Correct answer)
- No refund
Correct answer: Store credit only
No receipt means store credit only, regardless of timing.
Question 6: Hard hats required in yellow-sign areas; safety glasses required in manufacturing wing. An employee works in an unmarked hallway outside the wing. What PPE is required?
- Hard hat only
- Safety glasses only
- Both
- No PPE required (Correct answer)
Correct answer: No PPE required
No yellow signs = no hard hat. Not in manufacturing wing = no safety glasses. No PPE required.
WorkKeys Reading for Information 2
A policy states injuries must be reported within 24 hours; failure may result in denial of workers' compensation benefits.
What is the main consequence of not reporting on time?