During a laminate floor inspection, the customer complains the surface looks scratched after cleaning. This is most likely caused by:
-
A
Using a steam mop that slightly softened the wear layer
-
B
Using an abrasive pad or cleaner not rated for laminate AC rating
-
C
Applying a topcoat wax incompatible with the aluminum oxide layer
-
D
Inadequate acclimation causing micro-surface stress cracks