Walmart Maintenance 3 — Questions and Answers
Question 1: Broken glass from a dropped jar is on the floor. The safest way to pick up large pieces is:
- Use a dustpan and broom, never bare hands (Correct answer)
- Pick it up quickly with your fingers
- Push it under a shelf
- Vacuum it with a standard vacuum
Correct answer: Use a dustpan and broom, never bare hands
A broom and dustpan keep hands away from sharp edges and prevent cuts.
Question 2: What is the main purpose of routinely emptying outdoor cart-corral trash cans?
- Prevent overflow, pests, and a poor store image (Correct answer)
- Increase the store's electricity use
- Slow down the parking lot traffic
- Reduce the number of shopping carts
Correct answer: Prevent overflow, pests, and a poor store image
Regular emptying keeps the lot clean and discourages pests and litter.
Question 3: Two different cleaning chemicals should never be mixed because doing so can:
- Create toxic fumes (Correct answer)
- Make the floor shinier
- Save cleaning time
- Improve the scent
Correct answer: Create toxic fumes
Mixing chemicals like bleach and ammonia can release dangerous toxic gases.
Question 4: When using a ladder to change a high light fixture, you should:
- Maintain three points of contact and use the right height ladder (Correct answer)
- Stand on the very top rung
- Lean it at a steep angle on a wet floor
- Have a customer hold it
Correct answer: Maintain three points of contact and use the right height ladder
Three points of contact and a properly sized ladder reduce fall risk.
Question 5: A customer points out an overflowing toilet in the restroom. You should:
- Block the stall, post a sign, and address it promptly (Correct answer)
- Tell the customer to use another store
- Wait until your break is over
- Mop only the lobby floor
Correct answer: Block the stall, post a sign, and address it promptly
Blocking and signing the stall prevents exposure while the issue is fixed quickly.
Question 6: PPE such as gloves should be worn when:
- Handling cleaning chemicals or bodily-fluid spills (Correct answer)
- Only during store meetings
- Never, to work faster
- Only when a manager watches
Correct answer: Handling cleaning chemicals or bodily-fluid spills
Gloves and other PPE protect against chemicals and biohazards during cleanup.
Question 7: The best time to perform deep floor scrubbing in a 24-hour store is generally:
- During overnight low-traffic hours (Correct answer)
- During the busiest afternoon rush
- Right at store opening
- Whenever the most customers are present
Correct answer: During overnight low-traffic hours
Low-traffic overnight hours minimize disruption and slip risk for customers.
Walmart Maintenance 3
Broken glass from a dropped jar is on the floor.
The safest way to pick up large pieces is: