Walmart Corporate Culture and Ethics 3 — Questions and Answers
Question 1: Walmart's Belief 'Respect for the Individual' is best demonstrated by:
- Ignoring associate feedback
- Treating coworkers and customers with dignity (Correct answer)
- Promoting only managers
- Avoiding diversity efforts
Correct answer: Treating coworkers and customers with dignity
Respect for the Individual means valuing and treating every associate, customer, and supplier with dignity.
Question 2: If you witness a coworker stealing merchandise, you should:
- Confront them physically
- Report it through proper channels (Correct answer)
- Ignore it
- Post about it online
Correct answer: Report it through proper channels
Suspected theft should be reported through management or Walmart's ethics channels, not handled personally or publicly.
Question 3: Walmart's Global Ethics Helpline exists mainly to:
- Schedule shifts
- Allow confidential reporting of ethics concerns (Correct answer)
- Order inventory
- Handle customer returns
Correct answer: Allow confidential reporting of ethics concerns
The Global Ethics Helpline lets associates confidentially report potential violations of policy or law.
Question 4: 'Strive for Excellence' as a Walmart Belief encourages associates to:
- Settle for the status quo
- Continuously improve and innovate (Correct answer)
- Work slower
- Avoid new ideas
Correct answer: Continuously improve and innovate
Strive for Excellence is about high expectations, continuous improvement, and embracing change.
Question 5: A manager pressures you to skip a required safety step to save time. You should:
- Comply to please the manager
- Follow the safety procedure and report the pressure (Correct answer)
- Skip it just this once
- Quit immediately
Correct answer: Follow the safety procedure and report the pressure
Safety procedures must be followed, and undue pressure to bypass them should be reported via the Open Door or ethics channels.
Question 6: Walmart's 'Act with Integrity' Belief means associates should:
- Bend rules when convenient
- Do the right thing even when no one is watching (Correct answer)
- Prioritize speed over honesty
- Follow only written rules
Correct answer: Do the right thing even when no one is watching
Acting with Integrity means being honest, fair, and objective and doing the right thing consistently.
Question 7: Discussing nonpublic Walmart sales figures with an outside friend could be a violation of:
- Dress code
- Confidential information policy (Correct answer)
- Attendance policy
- Break policy
Correct answer: Confidential information policy
Sharing confidential or nonpublic company information violates Walmart's information-protection policies.
Walmart Corporate Culture and Ethics 3
Walmart's Belief 'Respect for the Individual' is best demonstrated by: