Virtual Assistant Professional Ethics and Security 2

Question 1

A client asks you to share login credentials for their bank account over email. What is the most secure response?

Accepted Answer

Use a dedicated password manager with shared vault access instead

Answer

Email the credentials but split them across two messages

Answer

Text the credentials to a personal phone number

Answer

Store them in a shared Google Doc for convenience

Question 2

You discover a coworker VA is copying a client's customer list to use for a side business. What should you do first?

Accepted Answer

Report the breach to the client or your agency through proper channels

Answer

Confront the coworker and ask for a share of the profit

Answer

Ignore it since it is not your account

Answer

Post about it on social media to warn others

Question 3

Which practice best protects client data when working on public Wi-Fi at a cafe?

Accepted Answer

Connect through a VPN before accessing client systems

Answer

Disable the password to load pages faster

Answer

Use the cafe's shared computer instead of your own

Answer

Turn off your firewall to avoid connection errors

Question 4

A client pressures you to leave fake positive reviews for their product. The ethical action is to:

Accepted Answer

Decline and explain that fake reviews violate platform policies and ethics

Answer

Write the reviews using multiple fake accounts

Answer

Hire someone cheaper to write them for you

Answer

Write them but only give four stars to seem realistic

Question 5

What is the safest way to handle a client's files once a contract ends?

Accepted Answer

Securely delete the files per the agreement after confirming with the client

Answer

Keep copies indefinitely in case they return

Answer

Forward everything to your personal cloud as backup

Answer

Sell unused stock images you collected for them

Question 6

Which of these is a sign of a phishing email targeting a VA?

Accepted Answer

Urgent request to reset a payment login via an unfamiliar link

Answer

A scheduled meeting invite from a known client

Answer

A monthly newsletter you subscribed to

Answer

A calendar reminder you set yourself

Question 7

Enabling two-factor authentication on client accounts primarily protects against:

Accepted Answer

Unauthorized access even if the password is stolen

Answer

Slow internet speeds

Answer

Email spam from newsletters

Answer

Accidental file deletion