Virtual Assistant Financial and Legal Practices 3

Question 1

A client asks a VA to handle their personal banking passwords. What is the most secure practice?

Accepted Answer

Use a reputable password manager with shared access controls

Answer

Email passwords in plain text

Answer

Write them on a sticky note

Answer

Post them in a shared spreadsheet

Question 2

If a VA processes payments using a client's credit card data, which standard is most relevant?

Accepted Answer

PCI DSS

Answer

HIPAA

Answer

OSHA

Answer

GDPR-only

Question 3

A client in the EU shares customer data with a US VA. Which regulation likely applies to that data?

Accepted Answer

GDPR

Answer

FERPA

Answer

FLSA

Answer

ADA

Question 4

What should a VA do before deleting a client's financial files at the end of a contract?

Accepted Answer

Confirm retention requirements and get written authorization

Answer

Delete immediately without asking

Answer

Sell the data

Answer

Keep copies indefinitely without consent

Question 5

A VA notices a client invoice contains a math error overcharging a customer. What is the ethical action?

Accepted Answer

Notify the client and correct the error

Answer

Ignore it to save time

Answer

Keep the extra money

Answer

Send it anyway and stay silent

Question 6

Which payment method gives a VA the clearest paper trail for bookkeeping?

Accepted Answer

Bank transfer or platform with transaction records

Answer

Untracked cash

Answer

Bartered favors

Answer

Anonymous gift cards

Question 7

What does 'scope creep' refer to in a VA contract context?

Accepted Answer

Work expanding beyond the agreed terms without new pay

Answer

A client paying early

Answer

A reduction in client emails

Answer

A software update