Professional Ethics and Security Flashcards
7 cards from real Virtual Assistant practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Professional Ethics and Security flashcards as text
Backing up client work to an encrypted external drive protects primarily against:
Answer: Data loss from hardware failure or ransomware
Encrypted backups protect against data loss from hardware failure or ransomware while keeping data secure.
A client asks you to misrepresent your hours on a timesheet to bill another client. This is:
Answer: Fraud, and you should refuse
Falsifying timesheets to bill another client is fraud and must be refused.
When granting a subcontractor access to a client's tools, the ethical step is to:
Answer: Get the client's consent and limit access to what is needed
Client consent plus least-privilege access protects confidentiality when involving a subcontractor.
Which is the best way to dispose of printed documents containing client financial data?
Answer: Shred them with a cross-cut shredder
Cross-cut shredding destroys sensitive printed data so it cannot be reconstructed.
If you make an error that costs a client money, professional ethics require you to:
Answer: Disclose the mistake promptly and help correct it
Promptly disclosing and helping fix a costly error reflects honesty and accountability.
A 'least privilege' approach to account access means:
Answer: Granting only the minimum permissions needed to do the job
Least privilege grants only the minimum access required, reducing the damage from any compromise.
Which behavior best maintains professional boundaries with a client?
Answer: Keeping communication and files within agreed business channels
Keeping communication within agreed business channels protects privacy and professionalism for everyone.