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Online Terminologies Flashcards

7 cards from real Virtual Assistant practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Online Terminologies flashcards as text

  1. What is a 'shared document' in tools like Google Docs?

    Answer: A file multiple users can view or edit collaboratively in real time

    Shared documents allow several users to collaborate on the same file simultaneously.

  2. What does 'VoIP' refer to?

    Answer: Voice over Internet Protocol — making calls over the internet

    VoIP technology allows voice calls to be made using an internet connection instead of a phone line.

  3. What is 'phishing'?

    Answer: A fraudulent attempt to obtain sensitive information by posing as a trustworthy entity

    Phishing is a scam where attackers impersonate legitimate sources to steal personal data.

  4. What does 'KPI' stand for?

    Answer: Key Performance Indicator

    A KPI is a measurable value showing how effectively goals are being achieved.

  5. What is a 'hashtag' used for on social media?

    Answer: Categorizing content so it's discoverable in topic-based searches

    A hashtag groups content by topic, making posts searchable and discoverable.

  6. What does 'PDF' stand for?

    Answer: Portable Document Format

    PDF is a file format that preserves a document's layout across devices.

  7. What is 'spam' in the context of email?

    Answer: Unsolicited, often irrelevant or promotional bulk messages

    Spam refers to unwanted bulk emails, usually advertising or scams.