Online Terminologies Flashcards
7 cards from real Virtual Assistant practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Online Terminologies flashcards as text
What does 'SEO' stand for?
Answer: Search Engine Optimization
SEO is the practice of improving a site's visibility in search engine results.
What is a 'CRM' system used for?
Answer: Managing customer relationships and interactions
A Customer Relationship Management system tracks and manages a company's customer data and interactions.
In emails, what does 'CC' mean?
Answer: Carbon Copy — sending a visible copy to additional recipients
CC ('Carbon Copy') sends a copy of an email to other recipients who can all see each other.
What does 'BCC' allow you to do in an email?
Answer: Send a copy to recipients hidden from others
BCC ('Blind Carbon Copy') sends copies to recipients without revealing them to others.
What is a 'URL'?
Answer: The web address that locates a resource online
A Uniform Resource Locator is the address used to access a webpage or file online.
What does 'API' stand for?
Answer: Application Programming Interface
An API lets different software applications communicate and share data with each other.
What is 'two-factor authentication' (2FA)?
Answer: A security method requiring two forms of verification to log in
2FA adds a second verification step, such as a code sent to your phone, for extra security.