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Online Terminologies Flashcards

7 cards from real Virtual Assistant practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Online Terminologies flashcards as text
  1. What does 'SEO' stand for?

    Answer: Search Engine Optimization

    SEO is the practice of improving a site's visibility in search engine results.

  2. What is a 'CRM' system used for?

    Answer: Managing customer relationships and interactions

    A Customer Relationship Management system tracks and manages a company's customer data and interactions.

  3. In emails, what does 'CC' mean?

    Answer: Carbon Copy — sending a visible copy to additional recipients

    CC ('Carbon Copy') sends a copy of an email to other recipients who can all see each other.

  4. What does 'BCC' allow you to do in an email?

    Answer: Send a copy to recipients hidden from others

    BCC ('Blind Carbon Copy') sends copies to recipients without revealing them to others.

  5. What is a 'URL'?

    Answer: The web address that locates a resource online

    A Uniform Resource Locator is the address used to access a webpage or file online.

  6. What does 'API' stand for?

    Answer: Application Programming Interface

    An API lets different software applications communicate and share data with each other.

  7. What is 'two-factor authentication' (2FA)?

    Answer: A security method requiring two forms of verification to log in

    2FA adds a second verification step, such as a code sent to your phone, for extra security.