UX Design MCQ 5 — Questions and Answers
Question 1: What is the main benefit of conducting a heuristic evaluation before user testing?
- It replaces the need for user testing entirely
- It identifies obvious usability issues early with lower cost and time (Correct answer)
- It validates designs with real users in context
- It generates quantitative usability metrics
Correct answer: It identifies obvious usability issues early with lower cost and time
Heuristic evaluation uses expert reviewers to catch common usability problems quickly and cheaply before investing in user testing.
Question 2: Which of Nielsen's 10 usability heuristics is violated when a system uses different words for the same action across screens?
- Error prevention
- Consistency and standards (Correct answer)
- Visibility of system status
- Recognition rather than recall
Correct answer: Consistency and standards
The 'Consistency and standards' heuristic requires that the same words, actions, and situations mean the same thing throughout the product.
Question 3: A product team wants to understand the context in which users interact with their app during daily commutes. Which research method is MOST appropriate?
- Online survey
- Contextual inquiry (Correct answer)
- A/B testing
- Tree testing
Correct answer: Contextual inquiry
Contextual inquiry involves observing and interviewing users in their natural environment, revealing real-world behaviors and constraints.
Question 4: What does a 'task flow' diagram represent in UX design?
- The visual color scheme applied to each screen
- The sequence of steps a user takes to complete a specific task (Correct answer)
- The backend API calls triggered by user actions
- The hierarchy of pages in a sitemap
Correct answer: The sequence of steps a user takes to complete a specific task
A task flow maps the linear sequence of actions and decisions a user must take from start to finish to accomplish a goal.
Question 5: Which layout grid unit helps maintain consistent spacing and sizing across a UI by using multiples of a base number?
- Fibonacci sequence
- 8-point grid (Correct answer)
- Golden ratio grid
- 12-column fluid grid
Correct answer: 8-point grid
The 8-point grid system uses multiples of 8px for all spacing and sizing decisions, creating visual harmony and consistency.
Question 6: A mobile app's primary action button is placed at the top center of the screen. Why is this considered poor mobile UX?
- Top-center buttons look visually unbalanced
- It falls outside the natural thumb reach zone for one-handed use (Correct answer)
- Buttons should always be on the left side
- Top placement increases accidental taps
Correct answer: It falls outside the natural thumb reach zone for one-handed use
Most users hold phones with one hand, making the top-center area difficult to reach; primary actions should be in the lower-center thumb zone.
Question 7: What distinguishes 'usability' from 'utility' in UX evaluation?
- Usability measures visual appeal; utility measures function
- Usability measures how easily users accomplish tasks; utility measures whether the right features exist (Correct answer)
- They are interchangeable terms in UX design
- Utility is measured by user satisfaction scores; usability by error rates
Correct answer: Usability measures how easily users accomplish tasks; utility measures whether the right features exist
Utility asks whether the product has the features users need, while usability asks whether users can successfully use those features.
What is the main benefit of conducting a heuristic evaluation before user testing?