UX User Research Methods 3

Question 1

What is a key characteristic of the 'think-aloud protocol' in usability testing?

Accepted Answer

Participants verbalize their thoughts while using the product

Answer

The think-aloud protocol captures real-time user cognition by asking participants to narrate their thoughts as they interact with the product.

Question 2

What does RITE stand for in UX testing methodology?

Accepted Answer

Rapid Iterative Testing and Evaluation

Answer

RITE is a method where usability issues are fixed immediately after each participant session, enabling fast iterative improvement.

Question 3

Which research artifact maps the full experience a user has with a product or service over time?

Accepted Answer

Journey map

Answer

A journey map visualizes the end-to-end experience of a user, including touchpoints, emotions, and pain points across time.

Question 4

What is the recommended minimum number of participants for discovering most usability issues in a qualitative usability test?

Accepted Answer

5

Answer

Research by Nielsen Norman Group shows that 5 participants typically uncover about 85% of usability problems in a product.

Question 5

In UX research, what does 'triangulation' mean?

Accepted Answer

Using multiple research methods to validate findings

Answer

Triangulation increases research validity by cross-referencing findings from multiple methods, data sources, or researchers.

UX - Design Practice Test