UX User Interviews 2

Question 1

What is the 'five whys' technique used for in user interviews?

Accepted Answer

Drilling down to root causes of user behavior

Answer

Counting the number of usability errors

Answer

Structuring the interview into five segments

Answer

Verifying five key requirements

Question 2

Which type of interview question asks participants to describe a specific past experience?

Accepted Answer

Critical incident question

Answer

Hypothetical question

Answer

Rating scale question

Answer

Dichotomous question

Question 3

Why should UX researchers avoid asking 'Would you use this feature?' during interviews?

Accepted Answer

It is a hypothetical question that may not predict real behavior

Answer

It takes too long to answer

Answer

It reveals confidential product information

Answer

It requires a numeric response

Question 4

What is rapport-building at the start of a user interview designed to achieve?

Accepted Answer

Make the participant feel at ease so they speak more openly

Answer

Collect demographic data efficiently

Answer

Demonstrate the researcher's expertise

Answer

Test the recording equipment

Question 5

When should a UX researcher share the interview's consent form with the participant?

Accepted Answer

At the very beginning, before any questions are asked

Answer

After the interview concludes

Answer

During the debrief at the end

Answer

Only if the participant requests it

Question 6

What is a 'contextual interview' in UX research?

Accepted Answer

An interview conducted in the participant's natural environment

Answer

An interview about a product's context menu

Answer

A remote interview with no video

Answer

An interview that uses context clues to skip questions