UX Usability Testing 3

Question 1

What is a 'cognitive walkthrough' in usability evaluation?

Accepted Answer

A method where evaluators step through tasks to assess learnability from a new user's perspective

Answer

A test where participants memorize interfaces

Answer

A walkthrough of the source code for bugs

Answer

A group brainstorming session

Question 2

Which of these is a key difference between formative and summative usability testing?

Accepted Answer

Formative tests diagnose problems during design; summative tests evaluate a finished product

Answer

Formative tests use SUS; summative tests use NPS

Answer

Summative tests are qualitative; formative tests are quantitative

Answer

They are identical in purpose

Question 3

What does a 'heat map' generated from usability data show?

Accepted Answer

Areas of a page that receive the most user attention or clicks

Answer

Server load during peak traffic

Answer

Color preferences of participants

Answer

Temperature of the testing lab

Question 4

In remote usability testing, which tool feature is most critical for capturing rich qualitative data?

Accepted Answer

Screen and audio recording with think-aloud capture

Answer

Automated billing

Answer

Multi-language survey translation

Answer

Server-side A/B testing

Question 5

What is a 'first-click test' designed to evaluate?

Accepted Answer

Whether users' first navigation choice is correct for a given task

Answer

How quickly users click the Buy button

Answer

The loading speed of the first page

Answer

Users' color preference for call-to-action buttons

Question 6

Why is it important to test with representative users rather than internal team members?

Accepted Answer

Team members have domain knowledge and familiarity that most users lack, masking real usability issues

Answer

Internal members complete tasks faster, skewing benchmarks

Answer

Internal team members are too expensive to recruit

Answer

Regulations prohibit internal testing