USPS City and State Discrepancies 3 — Questions and Answers
Question 1: An address reads '123 Main St, Riverside, CA 92501'. ZIP 92501 is valid for Riverside, CA. A clerk types 'NV' as the state. What kind of error occurred?
- Keying error in the state field (Correct answer)
- Incorrect ZIP code entered
- Wrong city spelled
- No error; NV is acceptable
Correct answer: Keying error in the state field
The clerk introduced a keying error by entering NV instead of CA, creating a state-ZIP discrepancy.
Question 2: Which of the following addresses contains a city-state discrepancy?
- Houston, TX 77001
- Boston, MA 02101
- Salt Lake City, NY 84101 (Correct answer)
- Chicago, IL 60601
Correct answer: Salt Lake City, NY 84101
Salt Lake City is in Utah (UT), not New York (NY), making this a clear city-state discrepancy.
Question 3: A USPS error detection form asks you to compare 'Albuquerque, NM' with ZIP 87101. This address is:
- Incorrect; 87101 belongs to Santa Fe
- Correct; 87101 is a valid Albuquerque ZIP (Correct answer)
- Incorrect; NM is the wrong state for Albuquerque
- Incorrect; Albuquerque is spelled wrong
Correct answer: Correct; 87101 is a valid Albuquerque ZIP
ZIP code 87101 is a valid code for Albuquerque, NM, so the address is consistent.
Question 4: A mail piece lists 'Kansas City, KS' but the ZIP code 64101 falls in Kansas City, MO. Which field is in error?
- The city name
- The state abbreviation (Correct answer)
- The street address
- The apartment number
Correct answer: The state abbreviation
ZIP 64101 belongs to Kansas City, MO, so the state abbreviation 'KS' is the discrepancy.
Question 5: If an address shows 'Memphis, TN' but the ZIP code 38101 routes to a Memphis, AR location, the error detector should:
- Approve the address as-is
- Flag the state as potentially incorrect (Correct answer)
- Return the mail to sender immediately
- Change the city to Little Rock
Correct answer: Flag the state as potentially incorrect
A ZIP routing to a different state than listed means the state field should be flagged for review.
Question 6: An address reads 'Boise, ID 83701'. A second version of the same address reads 'Boise, IN 83701'. The discrepancy is:
- IN vs ID — Indiana is wrong for Boise (Correct answer)
- The ZIP code is invalid for any Boise
- The street is missing from both records
- Both versions are acceptable
Correct answer: IN vs ID — Indiana is wrong for Boise
Boise is the capital of Idaho (ID); Indiana (IN) is an incorrect state for this city.
Question 7: During error detection, you notice 'Charlotte, SC 28201'. Charlotte is in which state?
- South Carolina
- North Carolina (Correct answer)
- Georgia
- Virginia
Correct answer: North Carolina
Charlotte is in North Carolina (NC), not South Carolina (SC), making 'SC' the erroneous field.
An address reads '123 Main St, Riverside, CA 92501'.
ZIP 92501 is valid for Riverside, CA.
A clerk types 'NV' as the state.
What kind of error occurred?