Data Entry Discrepancy Checks Flashcards

A package label shows recipient ZIP code 94103, but the database record shows 94130. What type of discrepancy is this?

Answer: ZIP code transposition error

The digits 0 and 3 are swapped between positions, making this a transposition error in the ZIP code field.

When verifying a batch of 50 mail pieces, you notice item #23 has the city listed as 'Houton' instead of 'Houston'. This is best classified as:

Answer: A typographic/keying error

A missing letter ('s') in 'Houton' is a typographic keying error made during data entry.

A mail piece shows Suite 400 on the label but Suite 4000 in the system. What is the most likely cause?

Answer: An extra digit was entered during data entry

An extra '0' was keyed into the suite number, a common single-keystroke insertion error.

You are cross-checking delivery confirmation records and find that tracking number 9400111899223456789012 in the log matches 9400111899223456789021 on the label. What should you do?

Answer: Flag the record for correction before delivery

A transposed digit in a tracking number creates a definitive discrepancy that must be corrected before processing.

Which field is MOST critical to verify first when checking for data entry discrepancies on a domestic mail piece?

Answer: Recipient ZIP code

The recipient ZIP code directly drives automated sorting, so errors there cause misrouting of the entire piece.

A clerk enters '1234 Elm St' but the original form shows '1243 Elm St'. This discrepancy is an example of:

Answer: Digit transposition

The digits 3 and 4 are swapped ('1234' vs '1243'), which is a classic digit transposition error.

During a discrepancy audit, you find that 3 out of 100 records have the state field left blank. How should these be categorized?

Answer: Field omission errors

Missing required fields such as state are classified as field omission errors.