User Experience Design Flashcards
7 cards from real User Experience Design practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 User Experience Design flashcards as text
Which usability heuristic states that users should not have to wonder whether different words, situations, or actions mean the same thing?
Answer: Consistency and standards
Nielsen's 'Consistency and standards' heuristic states that users should not need to guess if different words or actions mean the same thing.
In affinity diagramming, what is the primary goal of the clustering step?
Answer: To group related observations into themes
Affinity diagramming clusters similar observations together to surface emergent themes from qualitative research data.
What does 'cognitive load' refer to in UX design?
Answer: The mental effort required to use an interface
Cognitive load refers to the total mental effort being used in working memory when processing information in an interface.
Which research method involves the researcher watching users perform tasks in their natural environment without interference?
Answer: Ethnographic observation
Ethnographic observation involves researchers observing users in their natural environment without directing or interfering with their behavior.
A designer places the most critical action button in the lower-right corner of a form. Which design principle is being applied?
Answer: Reading gravity
Reading gravity describes how Western users' eyes naturally travel from top-left to bottom-right, making the lower-right a natural endpoint for primary actions.
What is a 'mental model' in the context of UX design?
Answer: A user's internal understanding of how a system works
A mental model is the internal representation a user constructs about how a system works based on their prior experience and expectations.
Which accessibility guideline level in WCAG 2.1 is considered the minimum standard for most legal compliance requirements?
Answer: Level AA
WCAG 2.1 Level AA is the widely accepted minimum standard for accessibility compliance referenced by laws like the ADA and Section 508.